Make a Hard Decision Easier
Use the Service Provider Risk Assessment Calculator
A Better Way to Weigh Your Choices
Choosing a new IT Services provider—or even deciding to renew with one—can seem overwhelming. Everyone says they’re “different,” and some throw around complicated technical jargon to seem superior. They don’t all use the same terms for what they do, and that makes it incredibly difficult to compare apples to apples.
So to help make a hard decision easier, we’ve compiled a list of 24 easy-to-understand business technology questions you can use to calculate your risk with your current or a prospective provider.
Answer Yes or No to the questions below to get an immediate risk assessment, or print pdf copies to compare more than 1 provider. All questions are optional, but the more you can fill in, the more accurate your assessment will be.
After the Assessment
Once you have your initial assessment, consider the following 3 factors:
- Will I have to become an IT expert to understand or check behind this provider?
- How do my employees feel about working with them, i.e., does my staff delay reporting issues because of unhelpful or unfriendly responses?
- Do these IT people understand my business?
Get the Partner Your Business Deserves
Ask a question or tell us exactly what you’re looking for. Together, we’ll find the best solution for you and your business.
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Additional Information
4 main types of business IT support
Read about the 4 main types of business IT support. You may need to try out a different level based on your company’s needs.
Managed IT Services
See what a managed IT services partnership with Infinity is all about.
Resources
Explore our library of Resources, including videos, whitepapers, and more.
